7 Seas Casino Privacy Policy
7 Seas Casino respects the privacy of everyone who visits its website, creates an account, or uses its online casino services in Canada. This Privacy Policy explains what information may be collected, why it is used, how it is protected, and the choices available to you.
By accessing 7 Seas Casino, you acknowledge that your information may be handled as described below. This policy applies to website visitors, registered players, prospective customers, and individuals who contact our support team. It should be read together with any applicable terms and conditions and responsible gaming information.
Information We Collect
We collect information that is needed to operate the platform, provide customer assistance, protect accounts, and meet applicable operational obligations. The categories of information may include:
- Identity details, such as your name, date of birth, and information used to confirm that you meet the minimum age requirement of 18+.
- Contact details, including your email address, telephone number, and, where relevant, residential or billing information.
- Account information, such as login details, preferences, account settings, activity history, and records of communications with 7 Seas Casino.
- Transaction information, including deposits, withdrawals, payment method details, transaction references, and related financial records. Complete payment card information may be processed by payment providers rather than stored directly by us.
- Verification information, which may include documents or other data required to confirm identity, prevent fraud, or protect the integrity of the account.
- Technical information, including IP address, device type, browser, operating system, language settings, time zone, approximate location, and information about how you use the website.
- Information you submit voluntarily, such as feedback, support requests, survey responses, or details provided during a dispute or account review.
Some information is collected automatically when you browse the website. You may choose not to provide certain details, but this could prevent 7 Seas Casino from opening an account, processing a transaction, or delivering particular features.
How We Use Information
7 Seas Casino uses personal information for clear and limited business purposes. These purposes may include:
- Creating, administering, and maintaining your player account.
- Processing deposits, withdrawals, bonuses, and other account-related transactions.
- Confirming identity, age, account ownership, and eligibility to use the services.
- Detecting suspicious activity, account misuse, fraud, collusion, unauthorized access, and other security risks.
- Providing customer support, responding to enquiries, and resolving complaints or technical issues.
- Improving website performance, game presentation, navigation, functionality, and overall user experience.
- Sending service messages, account notices, transaction updates, and other communications necessary to manage your relationship with 7 Seas Casino.
- Sending promotional communications where permitted and where your preferences allow it. You can unsubscribe from marketing messages using the available instructions.
- Understanding general usage trends through aggregated or de-identified analysis.
- Managing business records, enforcing applicable terms, and protecting the rights, property, and safety of players, the platform, and relevant third parties.
We aim to use information that is relevant to the purpose for which it was obtained. Where practical, we may combine information from different interactions to maintain accurate records and provide consistent account protection.
Cookies and Similar Technologies
7 Seas Casino may use cookies, pixels, local storage, software development kits, and similar technologies. These tools can help the website remember settings, maintain sessions, measure performance, understand navigation, and support security controls.
- Essential technologies help the website operate, keep you signed in, process requests, and protect account sessions.
- Preference technologies remember choices such as language, display settings, and other selected features.
- Analytics technologies provide information about website traffic, errors, and feature usage so that the service can be improved.
- Marketing technologies, where used and permitted, may help measure campaigns or present more relevant communications.
You can usually control cookies through your browser or device settings. Blocking certain cookies may affect account functions, game access, payment processing, or other parts of the website. Information gathered through these technologies may be associated with your account where necessary for security or service administration.
Data Sharing
7 Seas Casino does not treat your personal information as public content. Information may be shared only when there is a reasonable business, operational, security, or legal purpose for doing so. Recipients may include:
- Payment processors, financial institutions, and transaction service providers that assist with deposits, withdrawals, and payment verification.
- Identity verification, fraud prevention, security, customer support, hosting, analytics, and technology providers working on our instructions.
- Professional advisers, auditors, insurers, or business partners where access is necessary for a defined service or business process.
- Relevant authorities, courts, regulators, or law enforcement bodies where disclosure is required or reasonably necessary to address a lawful request, suspected wrongdoing, or an urgent safety matter.
- A successor or prospective successor in connection with a restructuring, merger, acquisition, sale of assets, or similar business transaction.
Service providers are expected to handle information appropriately and only for the purposes connected with the services they provide. We do not authorize third parties to use your information for unrelated purposes merely because they receive it while supporting the platform.
Data Security
We use administrative, technical, and organizational measures intended to reduce the risk of unauthorized access, alteration, disclosure, loss, or destruction. These measures may include access controls, authentication procedures, monitoring, secure communications, staff guidance, and restrictions on internal access.
No online system can be guaranteed completely secure. You are responsible for keeping your account credentials confidential, using a secure device, and informing 7 Seas Casino promptly if you suspect unauthorized access. We will never ask you to disclose your password in an unexpected communication.
Data Retention
Personal information is retained for as long as reasonably necessary for the purposes described in this policy. The retention period depends on the type of information, the reason it was collected, the status of your account, transaction history, security needs, dispute handling, and any applicable recordkeeping expectations.
When information is no longer required, we may delete it, anonymize it, or securely isolate it so that it is no longer used for routine business activities. Some information may remain in backups or restricted records for a limited period before it is securely removed.
Your Rights
Depending on your location and the circumstances of your request, you may have rights relating to your personal information. These may include the ability to:
- Ask whether we hold personal information about you and request access to it.
- Request correction of information that is inaccurate, incomplete, or out of date.
- Ask for deletion or restriction of information where there is no continuing need or lawful reason to retain it.
- Object to certain uses of information or withdraw consent where processing relies on consent.
- Opt out of promotional communications without affecting essential account messages.
- Request a copy of information in a usable format where this is technically and legally available.
Rights may be limited by account security requirements, fraud prevention needs, legal duties, or the need to preserve records connected with a dispute or transaction. We may ask for information to verify your identity before completing a request. To exercise a privacy-related right, contact us using the details below and describe your request clearly.
Third-Party Services
The website may contain links, integrations, payment options, games, communication tools, or other services operated by third parties. Those providers may collect and use information under their own privacy notices. 7 Seas Casino does not control the privacy practices of external websites or services and encourages you to review their terms before providing information.
Third-party features may use cookies or similar technologies, and their availability can change over time. A link or integration does not necessarily mean that 7 Seas Casino endorses every practice or content of the external provider. We recommend limiting the information shared with third parties to what is necessary for the requested service.
International Transfers
Some service providers or business partners may process information outside the province or country in which you are located. As a result, personal information may be transferred to jurisdictions with privacy rules that differ from those applicable in Canada.
Where information is transferred, we aim to use reasonable safeguards appropriate to the circumstances. These may include contractual protections, access restrictions, security measures, and careful selection of service providers. By using the website, you understand that international processing may occur when required to provide the services, support transactions, maintain security, or operate the platform.
Policy Updates
We may revise this Privacy Policy to reflect changes to the website, business practices, technology, service providers, or applicable expectations. The updated version will be made available through the website and will include a revised effective date where appropriate.
Material changes may be communicated through the website, by email, or through another suitable account notice. Your continued use of 7 Seas Casino after an update takes effect indicates that you have reviewed the revised policy, subject to any rights that apply to you.
Contact Information
If you have a question about this Privacy Policy, want to make a privacy request, or need assistance understanding how your information is handled, contact 7 Seas Casino at [email protected]. Please avoid sending unnecessary sensitive documents in an initial message. We may request additional information through a secure process if identity verification is required.
We will review privacy enquiries and respond within a reasonable period, taking into account the nature and complexity of the request. If your concern relates to account security, include enough non-sensitive detail to help us locate the relevant account without disclosing your password or full payment credentials.
Last updated: